ELHATI SURF CAMP

GDPR & Privacy Policy

Introduction / GDPR Statement

At ELHATI SURF, your privacy is extremely important to us. This page explains our practices regarding the collection, use, and disclosure of personal data when you use our services, as well as the choices you have regarding that data.

We use your data to provide and improve our services. By using our services, you agree to the collection and use of information in accordance with this policy. Terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.

Privacy Policy

Welcome to the ELHATI SURF Privacy Policy. Thank you for taking the time to read it.

The terms “we,” “us,” and “our” refer to ELHATI SURF, a surf camp located in Morocco, operating under the brand name ELHATI SURF.

The terms “you” and “your” refer to the customer using our services, booking a stay with us, or otherwise utilizing our services.

This policy outlines the information we collect and how we use it.

Definitions

Personal Data: Information about a living individual who can be identified from those data.

Usage Data: Information collected automatically from the use of the service (e.g., page visit duration).

Cookies & Session Storage: Small pieces of data stored on a user’s device.

Data Controller: The entity determining the purposes and means of processing personal data. For this policy, ELHATI SURF is the Data Controller.

Data Processors / Service Providers: Any entity processing data on behalf of the Data Controller.

Data Subject: The individual who is the subject of Personal Data.

Information Collection and Use

Personal Data Collected:
We only collect personal information necessary to operate our services. This may include, but is not limited to:

First name and last name

Email address

Phone number

Mailing address (city, postal code)

Cookies and Usage Data

We may also use anonymized data for analyzing trends and improving our services.

Cookies and Tracking Technologies:
We use cookies and similar tracking technologies to analyze user behavior, improve our services, and enable personalized features.

Types of cookies used:

Preference Cookies: To remember your settings and preferences

Session Cookies: To operate our Service

You can configure your browser to refuse cookies, although this may affect site functionality.

Usage Data:
We may collect information about how you access and use the Service, including IP addresses, browser type, pages visited, and time spent on pages.

Google Analytics:
Our website uses Google Analytics to collect usage data. Google may also use cookies for remarketing campaigns. For more information, visit Google’s Policies.

Cookies and Tracking Technologies

When you use our website, we may collect information about you through the use of cookies and other tracking technologies. A cookie is a small data file that we store on your device (computer, tablet, smartphone) when you visit our site.

Types of Cookies Used

We use different types of cookies:

Necessary Cookies: These cookies are essential for the proper functioning of our website. They enable you to use certain features such as navigation or language preferences.

Performance Cookies: These cookies collect information about how you use our site, such as the pages you visit most often. They help us improve the performance of our website.

Functional Cookies: These cookies are used to enhance your experience on our site by remembering your preferences and settings (e.g., your username or preferred language).

Advertising and Targeting Cookies: These cookies are used to personalize the ads shown to you and to track your activities on our site so we can offer relevant content. These cookies may be placed by third-party partners such as Google Ads or Facebook.

Managing Your Cookie Preferences

You can manage or disable cookies at any time by changing the settings in your browser. Please note that if you choose to disable certain cookies, it may affect your experience on our site, and some features may not be available.

For more details on how to manage cookies, you can consult your browser’s help or visit third-party sites like All About Cookies

Third-Party Cookies

We may also use third-party cookies (such as Google Analytics, Facebook Pixel) to analyze the use of our website and for advertising campaigns. These cookies collect anonymous information about your use of the site and may be used to personalize ads based on your preferences.

Data Usage

The data collected is used to:

Provide and maintain our services

Offer customer support

Improve user experience and our services

Detect and address technical issues

Conduct remarketing campaigns (via Google Analytics / cookies)

By using our services, you consent to the use of your data for these purposes.

Data Retention and Transfer

We retain Personal Data only as long as necessary to provide our services or comply with legal obligations.
Data may be transferred and processed in countries with different data protection laws. ELHATI SURF implements appropriate safeguards for such transfers.

Information Protection and Security

We employ industry-standard practices to protect your data, including encryption, firewalls, and restricted access.
Payments are processed through secure third-party providers; ELHATI SURF does not store payment information.

Your Rights

You have the right to:

Access the personal data we hold about you

Correct or update your information

Request deletion of your data

Withdraw consent for data processing

For any requests, please contact us at elhatisurf@gmail.com

Privacy of Minors

ELHATI SURF does not knowingly collect personal data from children under 16 without parental or legal guardian consent.

For minors participating in any services and activities offered by ELHATI SURF, including accommodation in our surf hostel, personal data is collected only with the consent of a parent or legal guardian. The information collected is limited to what is necessary to provide the service, including: name, age, emergency contact details, and relevant medical information.

Parents or legal guardians have the right to:

Access their child’s data

Request correction or deletion of their child’s data

Withdraw consent at any time

We apply additional security measures to protect the personal data of minors, including restricted access and secure storage.

Changes to this Privacy Policy

We may update this policy to reflect changes in our practices. The latest version will always be available on our website.

Contact

For any privacy-related inquiries or to exercise your rights:
elhatisurf@gmail.com

Experience an exceptional surf holiday in Morocco with Elhati Surf Camp, ideally located in Tamraght between Agadir and Taghazout. Enjoy access to more than 20 legendary surf spots suitable for all levels, from first-timers to advanced surfers. We offer surf lessons, intensive courses, surf guiding, accommodation, and excursions for a full immersion into Morocco’s surf lifestyle.